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Posts Tagged ‘Bug’

Invoices Won’t Print from Quickbooks

December 15th, 2009 Kirb No comments

Recently a customer was having issues printing invoices from Quickbooks. Actually invoices wouldn’t print at all, however they could print everything else from Quickbooks. After trying everything I could think of short of doing a complete reinstall, I discovered this easy fix.

# Open My Computer or Windows Explorer and navigate to the correct directory below for your version or QuickBooks.
# For QuickBooks 2007: Windows XP – C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks 2007
# For QuickBooks 2007: Windows Vista – C:\ProgramData\Intuit\QuickBooks 2007
# For QuickBooks 2006 and earlier: C:\Program Files\Intuit\[QuickBooks Version]

1. Locate the QBPRINT.QBP file and delete it. (Note: this file may be hidden by default.)
2. Open QuickBooks.
3. Click the File menu and select Printer Setup.
4. Click any one of the transactions in the Form Name drop-down and click OK. This will re-create the QBPRINT.QBP file. (This does not have to be done for each transaction.)
5. Open and print the transaction that was having problems.

This worked like a charm for me, hope it works for you as well.

via.

Windows ISO Disc Image Burner Error Code 0xC0AA0402

September 11th, 2009 Kirb 12 comments

One of the awesome time saving features in Windows 7 is the inclusion of the built-in Disc Image or ISO Burner utility. However, I have not been able to get it burn to my stack of Sony CD-R disks that I have. It will give the following error message.

The disc image didn’t burn successfully because an error occurred. The requested operation is only valid with supported media. (Error code: 0xC0AA0402).

Windows 7 Disc Image ISO Burner Error Message 0XC0AA0402

If, however, I use one of the Memorex DVD-R disks that I have, it completes successfully. Weird.

Windows 7 Disc Image Burner - Disc image has been successfully burned to disc

Does anyone know what’s going on here?

Update: According to this MSDN Page, that error number equals E_IMAPI_DF2DATA_INVALID_MEDIA_STATE. Of course that doesn’t tell us much. :)

HP Photosmart Printer Error Message: Ink system has failed

June 30th, 2009 Kirb 8 comments

Recently I was working on an HP Photosmart C6280 that was throwing a “Ink system has failed” error message. Fortunately the solution is a simple one, however it involves removing a few screws, taking the right side cover off, and replugging in some cables. In other words, do not attempt this if your printer is under warranty as it will most likely void it.

*** Fix your HP Photosmart Printer (Reset Code/Master Reset) ***

  1. Turn off power and unplug from power source.
  2. Open right side of printer (looking at the front).
  3. Disconnect,by pulling gently, both white (or black, in my case) flat ribbon cables off the main circuit board.
  4. Plug in power source and turn printer on. Wait till you get a error message and push “Ok”.
  5. Unplug power source.
  6. Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
  7. Plug in power source and turn printer on (Printer preparing occurred).
  8. Voila, the nasty error message 0xc18a0001 “Ink System has Failed” is now gone.

Hopefully this will save you from having to buy a new printer. Let me know in the comments how you made out.


Much credit goes to HarleyHawk for making this so simple.
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A Program on your computer has corrupted your default search provider setting for Internet Explorer

March 20th, 2009 Kirb 237 comments

On one of my customer’s computers I’ve been getting this weird error message after I installed Internet Explorer 8.

A Program on your computer has corrupted your default search setting for Internet Explorer.

Internet Explorer has reset this setting to your original search provider.

Internet Explorer will now open Search Settings, where you can change this setting or install more search providers.

The crazy thing I can’t actually make any changes in Search Settings. I can’t set another search engine to be the default. I’ve tried resetting IE 8, deleting some registry keys related to search settings, etc. and I still get this error everytime I start Internet Explorer. Does anyone have a clue why this is happening? Please comment if you have a solution or if you are experiencing the same issue.

Internet Explorer 8 Search Provider Corrupted


Update with possible fix for XP computers: Brad has emailed me with a solution that fixed the problem for him. I’ve not got a chance to try it myself as my computers are working properly. Your results may vary. Please post a comment if this fix worked for you. (Update: Please read the comments for additional help on this issue. Special thanks to some of the very helpful people who left insightful comments!) (Second Update: Due to the amount of comments on this post, I’ve started a new thread over in the forums to discuss this issue. Please post your tips and comments there instead. Thanks!)

  1. Make sure IE 8 is closed then navigate to registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  2. Add a new “Expandable String value” inside the above mentioned key with a value name of “AppData” and a value data of “%USERPROFILE%\Application Data”.
  3. Reopen IE 8 and see if you still get the error message.

Like I mentioned your results may vary, but please let us know if it fixed it for you or if you have found another alternative solution to this frustrating problem. (Thanks again, Brad)


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Pre-order Windows 7

Fix multiple taskeng.exe processes problem

March 3rd, 2009 Kirb 2 comments

lots of taskeng.exe processes

Does the above screenshot look familiar? The problem is quite frustrating, as multiple taskeng.exe processes will start and then never end. This results in a huge number of taskeng.exe processes running simultaneously as the about screenshot shows which over time drastically reduces system performance. You may also get the following error message when you start Task Scheduler.
The task image is corrupt or has been tampered with.

The task image is corrupt or has been tampered with. User_Feed_Synchronization

Fortunately there is a simple solution for Windows Vista thanks to NickDownUnder:

  1. Go to the start menu.
  2. Type task scheduler and press enter.
  3. Press continue on the UAC popup.
  4. In the left pane of task scheduler, underneath Task Scheduler Local, right-click on Task Scheduler Library.
  5. In the View submenu, make sure the Show Hidden Tasks option is checked.
  6. Widen the Name column in the center pane. The hidden task that is likely at fault has a name that starts with User_Feed_Synchronization, followed by a dash and a bunch of digits inside a curly brace.
  7. Select that task in the middle pane by clicking on its name.
  8. To verify that this scheduled task is creating all those taskeng.exe processes, select the History tab in the middle pane near the middle of the screen. If you expand out the Level and Date and Time Columns, you should see a bunch of errors and date and times that are 5 minutes apart. If that’s the case, then this task is the problem.
  9. On the rightmost pane, select Disable.
  10. There may be more than one scheduled task like this, so you’d need to disable any or all that were causing problems.
  11. Restart your computer.

HP Officejet Printer Prints Backwards

December 4th, 2008 Kirb 6 comments

If your HP Officejet printer starts printing text & images backwards just out of the blue, don’t panic. It’s a known bug that occurs on Windows XP after installing Service Pack 3. In my situation, I deleted the printer and then reinstalled it which fixed it. However, HP does provide a knowledge base article with a simpler fix.

Issue
After downloading and installing Windows XP Service Pack 3 on the computer, the HP product prints text and images backwards or as a mirror image of what appears on-screen when printing from any program.
Click OK to apply the change.
Solution
To resolve the issue, turn off mirror imaging in Printer Preferences . To do this, use the following steps:
  1. From the Windows taskbar, click Start and then click Run .
  2. Type control printers in the Open box and then press Enter . The Printers and Faxes window displays.
  3. Right-click the HP product from the list of printers and then select Properties . The Properties dialog box displays.
  4. From the General tab, click Printing Preferences . The Printing Preferences dialog box displays.
  5. Click the Advanced tab.
Under Printer Features , click Mirror Image , click the down arrow to the right of the field, and then click Off .

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Caution: Live Mesh Bug

September 3rd, 2008 Kirb No comments

The Mesh team says they’ve discovered a bad bug in the Live Mesh software. Until a fix is pushed, do NOT delete any folders from your mesh or change synchronization settings.

Data Execution Prevention closes Internet Explorer 8

August 28th, 2008 Kirb 65 comments


Has anyone ran into this problem? Periodically, I get the following message since I installed Internet Explorer 8 Beta 2.

Internet Explorer was closed
To help protect your computer, Data Execution Prevention has closed Internet Explorer. Click to learn more.

The funny thing is, nothing seems to close. IE remains running. Does anyone know what causes this? Is it an addon, like Google Toolbar? Or just a bug?

Update: I’m pretty suspicious its a Google Toolbar problem. Several times this error has occured when I open a new tab. The tab will still open, but Google Toolbar will not appear on the new tab.

Google Toolbar Locks Internet Explorer 8

March 5th, 2008 Kirb 12 comments

The Google toolbar keeps crashing for me which totally locks the IE 8 Beta 1. This is the error message that I get even when running the latest version 5 of the toolbar.

Google Toolbar Crashing Internet Explorer

Anyone else experiencing this?

Update: I installed Internet Explorer 8 Beta 2, and this does work with Google Toolbar Version 5! Version 4 will NOT work.

Update 2: I’m still receiving sporadic Data Execution Prevention errors, which I’m suspicious are related to Google Toolbar. Use Google Toolbar at your own risk.